Frequently Asked Questions
You do not have to open an account to shop. However, if you create an account, you can easily make your next purchases without entering your information.
modazehrada.com > My Account > Create an Account > Fill in Your Personal Information > SIGN UP
Add the product you want to buy to your cart, after completing your shopping, go to your cart and click "Proceed to Payment" and fill in your personal information. Your order will be completed after you make your payment.
You can pay by credit card or bank transfer.
If you need help, you can contact us via our WhatsApp line.
+90 501 097 52 66
The shipping fee is automatically calculated based on the basket value and reflected to you during payment.
Our website operates in Dollar currency. You can choose your currency from the options. But this is for informational purposes only. When making payments, your bank processes your local currency.
Useful Information About International Orders
We do not have a RETURN or EXCHANGE policy for international orders due to HIGH SHIPPING and CUSTOMS costs. You are kindly requested to take this into consideration when placing your order.
Refunds and cancellations cannot be made for your orders that have been shipped out.
If you have a discount code defined, there is a special input field on the payment page where you can use this code.
Once your order has been confirmed, you will receive a confirmation email from us. Alternatively, if you are a registered user, you can check the status of your order in the "My Account" section.
The transportation of the cargo depends on the country you are in and our cargo/transportation services. Usually shipments take 3-5 business days to European Country, 3-7 business days to USA and Canada, and 7-10 business days to the rest of the world.
Taxes, customs and tariffs are imposed in accordance with the laws of the country you are in. This situation is between you and the laws of your country, our company has no responsibility.
You can review our discount plans for B2B and B2C and contact us.
If you do not use a credit card, you can make a transfer via bank.
ACCOUNT INFO
Account Name: MODA ZEHRADA GİYİM TEKSTİL İÇ VE DIŞ TİCARET SANAYİ LİMİTED ŞİRKETİ
ADDRESS: Bahçelievler Mah. 50th St. No: 14/A 66700 Sorgun/YOZGAT, TÜRKİYE
Name of the Bank: Ziraat Bankası
Swift / BIC Code: TCZBTR2AXXX
IBAN (TRY): TR73 0001 0003 2297 5747 2250 01
IBAN (USD): TR46 0001 0003 2297 5747 2250 02
IBAN (EUR): TR19 0001 0003 2297 5747 2250 03
IBAN (POUND): TR89 0001 0003 2297 5747 2250 04
We wish you pleasant shopping.
Preferably, a steam tailor's iron is recommended, but if you can do it at home, it is recommended to use the lowest heat setting for the iron. In addition, when ironing on the fabric, it would be a good choice to place an ironing cloth or a clean white fabric in between instead of direct contact with the iron. Hanging the dress is one of the best methods for storing it.
We recommend dry cleaning for the cleaning of our evening dresses.